Pet Host Lead (Customer Service Lead)

Job Description


Job Description



PetSuites Pet Resort & Spa in Dallas, TX is looking for an experienced Pet Host Lead to join our management team. For over 10 years, PetSuites has provided top notch care to both our customers and their furry family. We are an upscale boarding and grooming pet hotel for dogs and cats. If you’ve got an upbeat, positive personality, professionalism, stamina and great pet handling skills, we may have a Full Time or Part Time position available for you.

Pet Host Lead

Successful candidates will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance, and an upbeat positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer competitive salary based on experience, employee incentives, health and dental insurance and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. Check out our website for more information about our resort.


Must be able to handle dogs of all sizes and cats

Must enjoy working with both people and pets

Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean

Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames

Must be able to follow directions and comply with processes and procedures

Must have a keen sense of observation when observing the pets

Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods

Must have computer knowledge/quick learner

Must have Leadership/Supervisor experience in a team oriented environment

Excellent customer service skills, professional

Organized, detail oriented

Company Introduction

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.


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