Senior Product Manager – Developer Experience

Job Description


Senior Product Manager – Developer ExperienceProduct & Program Management | San Francisco, California or Seattle, WashingtonOur agreement with employeesDocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.The teamOur team focuses on creating a world-class experience for software developers to quickly integrate DocuSign technologies into their apps and websites, via our APIs. The developer ecosystem opportunity at DocuSign is vast: the number of DocuSign API integrations has grown exponentially over the last years, with API integrations built by our customers and partners accounting for 60% of all DocuSign transactions - and the use case scenarios in many enterprises are just scratching the surface of the potential. The focus of our team is to grow the DocuSign Agreement Cloud developer base, while continuing to improve the end-to-end experience of our existing developer customers and enabling them to do more with DocuSign.This positionAs a Product Manager for the DocuSign Developer Experience team, you will own and drive the product strategy for several components of the DocuSign developer experience. You will be responsible for driving the vision and requirements, translating them to functional specifications, facilitating a sound design and delivering an innovative and efficient experience for all developers using the DocuSign APIs – whether they sit in an enterprise shop, a solution provider, an ISV, or a start up. You will work collaboratively with all of the teams who are building APIs at DocuSign – which may encompass document generation, eSignature, organizational administration, data and analytics, workflow and more.This position reports to the Head of Product Management, Developer Experience. ResponsibilitiesBuild the strategy and roadmap for several components of the DocuSign developer experienceDrive the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient experienceIntegrate usability studies, research and market analysis into product requirements that accelerate developer adoption of DocuSign APIsLead developer experience with product and engineering across all DocuSign APIs, and the DocuSign platform teamEvaluate and prioritize requirements in partnership with marketing, evangelism and content teams, leveraging industry best practices and new innovationsPrioritize and manage a product backlog for effective release and sprint planningFacilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managersPartner with Program Management, Design and Engineering to ensure product ships on time and to qualityChampion developers and an API-first culture with cross-functional leadership.Basic Qualifications Minimum of 8 years of experience in product managementExperience in building developer tools or APIs, either as a product manager or as a software engineerBachelor's degree in Computer Science, Engineering or related degreeDirect experience using iterative or Agile methodologies (e.g. SCRUM)Preferred Qualifications Experience working with ISVs and Solution Providers to build integrations as part of an ecosystem.Fluent in modern tools such as JIRA, Confluence and GitHubExperience in tools such as Mixpanel, Optimizely, and Google AnalyticsA passion for creating a great developer experience and overall for improving the lives of developersStrong written and verbal communication with a talent for precise articulation of developer problemsDemonstrated analytical / data-driven approach to product definition.About UsDocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.#LI-DS1

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