Director of Technology

Job Description


Applications will be accepted beginning
Friday, February 5, 2021 12:00 AM
(Central Standard Time)

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Director of Technology

Job Description

Primary Location University of Chicago Charter School Corp

Urban Education Institute
1313 East 60th Street
Chicago, IL 60637
773.834.4696 Phone
773.834.1234 Fax

The Urban Education Institute is dedicated to producing knowledge to create reliably excellent schooling nationwide. UEI accomplishes this through applied research designed to improve school practice and education policy; the operation of a charter school with four campuses serving children from across the South Side; preparing and supporting new teachers for Chicago; establishing robust partnerships with organizations and school systems across the city and nation; and the dissemination of tools and training designed to improve urban schooling nationwide.

The University of Chicago's unique commitment to urban education is clear in its role as operator of four public charter school campuses serving nearly 1,800 students on the South Side of Chicago. The campuses operated by the Urban Education Institute are at the core of our work and place the University among a small group of higher education institutions in the nation directly responsible for the public schooling of pre-K through 12 students.

The University of Chicago Charter School's four campuses share a common mission: To prepare 100% of students for college acceptance and graduation through a Pre-K to 12 superhighway that cultivates critical thinkers and leaders.

The University of Chicago Charter School (UCCS) is seeking a Director of Technology to provide leadership and assume management responsibility for the direction, coordination, integration and implementation of technology across all school district buildings and departments. The Director of Technology will be responsible for planning, purchasing, installing and maintaining physical technology systems of UCCS in a condition of excellence enabling full educational use of technology at all times in compliance with local, state, and federal regulations and requirements. We are seeking someone who truly enjoys working with passionate people in an entrepreneurial, fast­ paced environment. This is a hands-­on position with responsibilities that range from strategic and long range planning and implementation of system­wide technology solutions, to providing one­ on­ one, and group training and support. Experience working in the education field is important for understanding how technology supports educational outcomes, where technology­ funding sources can be accessed, and that a culture of collaboration and creativity can support success. UCCS is a successful urban charter school network with four schools serving grades PK-12 with 1,500 students. This job reports to the Chief Technology Officer.

Essential Functions:

Attends various events (e.g. meetings, conferences, training sessions, district information sessions, Board Meetings, administrator events) for the purpose of communicating and/or gathering information required to perform the functions of the job.

Authorizes permissions and individual access to technology applications or services for the purpose of ensuring proper access to technology systems by staff, students, parents and others consistent with district operating guidelines and regulations.

Communicates technology related activities in a timely manner to all stakeholders.

Directs the installation of technology systems and tools (e.g. hardware, software, systems, wiring, specialized applications and tools) for the purpose of ensuring the safe, timely and efficient installation of technology equipment and services.

Maintains technology equipment and systems (e.g. servers, telephone systems, intercoms, alarms, surveillance cameras, software applications, network) for the purpose of ensuring that systems are functioning properly and effectively in support of district administrative and educational operations.

Manages procurement, inventory and surplus of technology equipment, systems and related services for the purpose of ensuring that all technology purchases for goods and/or services are consistent with UCCS’s technology objectives, and that equipment is properly inventoried or surplused consistent with local, district and state regulations. Manages the E-Rate process, including identification of need and the bid/selection-process.

Monitors technology budget and expenditures for the purpose of ensuring that allocations are accurate and expenses are within budget limits and that fiscal practices and relevant policies are followed.

Oversees functioning of the technology operations of UCCS for the purpose of ensuring an effective, efficient and safe environment, where technology equipment and applications are utilized appropriately and efficiently to support routine administrative and educational functions of the district.

Prepares a wide variety of documents, reports and materials (e.g. reports, policy and procedure documents, emails, memos, correspondence, budget, specifications, plans and drawings, analysis and test results, and cost estimates) for the purpose of providing necessary information to support UCCS operations, including reporting internally and externally to the state or federal agencies, and other entities as required by UCCS, city, state and/or federal regulations.

Researches outside funding opportunities and grants for the purpose of providing additional funding to enhance technology within UCCS.

Supervises and manages help desk including timely resolution, ticket escalation, and customer satisfaction.

Supervises assigned technology staff (e.g. hiring recommendations, interviewing, training, evaluations, etc.) for the purpose of maximizing the efficiency of the work force and meeting operational requirements.

Support the school-wide printing infrastructure including MFPs (Canon), desktop printers, and PaperCut print management software.

Supports the implementation of operational and educational technology initiatives (e.g. new systems, educational programs, hardware) for the purpose of assisting with delivery and implementation of initiatives, providing support and assistance to others, providing oversight of projects and/or training and providing information to others to ensure successful implementation.

Tests technology applications, tools and programs for the purpose of assessing proposed products, programs or tools to provide feedback for the administrative decision processes, to ensure appropriate acquisition of educational and operational technology solutions and to assist others with these functions.

Desired Qualifications:

Familiarity or experience with the following tools and technologies:

Google Apps for Education (GAFE, Google Workspace) Microsoft 365 Aruba/HPE Networking (Switches, Controller-based APs, Airwave) Apple School Manager/JAMF WordPress w/ Divi Plugin

Bachelor’s degree in a field appropriate for this position (Management Information Systems, Information Technology, Computer Science, Systems Management, Educational Technology or other equivalent disciplines), preferred. Minimum 5 years progressively responsible experience in the development, installation and maintenance of information systems. Strong understanding and experience setting up, configuring, and managing network components especially with HPE, Aruba Networks, and/or Palo Alto Networks. Including, but not limited to, managed switches, UTM firewalls, management of multiple vlans on the network, manage an enterprise wireless network with 100+ APs, managing network operating systems. CLI experience strongly preferred. Strong understanding and experience working with Active Directory (on-Prem and Azure), security groups, AD Sync, SSO and other authentication technologies. Setup and operational knowledge of all major device platforms including ChromeOS, Windows 10, Microsoft Server 2016+, macOS, iPadOS. Linux server and VMWare hypervisor experience/knowledge advantageous. Excellent troubleshooting skills ­ ability to narrow down the cause of an issue and determine a solution. Demonstrated ability to communicate with and work well with all levels within an organization specifically working effectively within the culture and processes used in educational organizations; both verbal and written. Highly organized with strong project management skills, and drive to meet organizational and departmental objectives; ability to manage projects on interrelated timelines. Experience w/project management tools (MS Project, Visio, etc.) strongly preferred. Knowledge of classroom technology including IWBs, document cameras, sound systems, projectors
cameras, etc., strongly preferred.
Knowledge of student data systems (e.g. PowerSchool, Infinite Campus or Blackbaud), strongly preferred. Proven ability to negotiate and work with vendors and manage external consultants. Proven ability to work effectively with parent, commun

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