Infrastructure Engineer

Job Description

Description

Location:

1000 Red River
Austin, Texas, 78701
United States

Infrastructure Engineer

Requisition ID:
req295
Employment Type:
Classified Regular Full-Time (CRF)

Division:
Information Technology
Compensation:
4,301.00 - 9,416.00, Monthly Salary

Location:
TRS
Job Closing:
February 21st 5:00pm CST

WHO WE ARE:

The Teacher Retirement System of Texas is the largest public retirement system in Texas, serving more than 1.5 million people. Innovation, technology, and collaboration make the difference as we strive to continue earning your trust every day. TRS improves the retirement security of Texas public education employees through our 'best in class' investment management and delivery of pension and health care benefits.

Our Mission: Improving the retirement security of TRS members by prudently investing and managing the Trust assets and delivering benefits that make a positive difference in their lives.

General Description

The Associate Infrastructure Engineer/Infrastructure Engineer/Sr Infrastructure Engineer performs routine (entry-level)/ complex (journey-level)/ advanced (senior-level) system engineering work supporting the core infrastructure including identity access, network, server, storage, telephony, and virtualization resources for TRS. Work involves assisting with managing a complex application and infrastructure environment, which includes Microsoft Windows, Cisco, VMware and various cloud-based infrastructure services; and assisting with design, deployment, and maintenance of the application environment along with other related support activities. Works under direct/minimal supervision with minimal/moderate/considerable latitude for the use of initiative and independent judgment.

State Classification:

0255/System Analyst IV/B22

0256/System Analyst V/B24

0257/System Analyst VI/B26

WHAT WILL YOU DO:

Duties and Responsibilities(Associate Infrastructure Engineer)

Core Engineering

• Assists with infrastructure support focusing in areas such as Microsoft Windows Server, Cisco Networking, and VMware, and various cloud-based infrastructure technologies primarily Microsoft Azure.

• Automates processes and integrations across multiple technologies, primarily using Windows PowerShell.

• Analyzes and diagnoses infrastructure problems related to network, server, storage, telephony, and virtualization resources.

• Works with developers, DBAs, QA staff and others for continuous process improvements and high-quality deliveries on time.

• Assists with developing policies, procedures, and standards for installing, configuring, and supporting core infrastructure technologies.

System Support & Maintenance

• Assists with installation, configuration, monitoring and maintenance of infrastructure applications.

• Assists in conducting product evaluations of new software and upgrades to existing software to identify strengths, weaknesses, and potential benefits to the agency.

• Monitors applications to ensure compliance with licensing agreements and system availability.

• Collaborates with other agency staff to maintain application and network security.

Performs on-call or scheduled after hours and related work as required

Duties and Responsibilities(Infrastructure Engineer)

Core Engineering

• Provides infrastructure support focusing in areas such as Microsoft Windows Server, Cisco Networking, VMware technologies and various cloud-based infrastructure technologies primarily Microsoft Azure.

• Automates processes and integrations across multiple technologies, primarily using Windows PowerShell.

• Analyzes and diagnoses infrastructure problems related to network, server, storage, telephony, and virtualization resources.

• Works with developers, DBAs, QA staff and others for continuous process improvements and high-quality deliveries on time.

• Assists with developing policies, procedures, and standards for installing, configuring, and supporting core infrastructure technologies.

System Support & Maintenance

• Assists with installation, configuration, monitoring and maintenance of a large Microsoft based enterprise environment.

• Assists in conducting product evaluations of new software and upgrades to existing software to identify strengths, weaknesses, and potential benefits to the agency.

• Monitors applications to ensure compliance with licensing agreements and system availability.

• Collaborates with other agency staff to maintain application and network security.

Performs on-call or scheduled after hours and related work as required - 5 %

Duties and Responsibilities(Sr Infrastructure Engineer)

Core Engineering

• Provides infrastructure support focusing in areas such as Microsoft Windows Server, Cisco Networking, VMware technologies and various cloud-based infrastructure technologies primarily Microsoft Azure.

• Automates processes and integrations across multiple technologies, primarily using Windows PowerShell.

• Analyzes and diagnoses infrastructure problems related to network, server, storage, telephony, and virtualization resources.

• Works with developers, DBAs, QA staff and others for continuous process improvements and high quality deliveries on time.

• Assists with developing policies, procedures, and standards for installing, configuring, and supporting core infrastructure technologies.

System Support & Maintenance

• Oversees the installation, configuration, monitoring and maintenance of a large Microsoft based enterprise environment.

• Conducts product evaluations of new software and upgrades to existing software to identify strengths, weaknesses, and potential benefits to the agency.

• Monitors applications to ensure compliance with licensing agreements and system availability.

• Collaborates with other agency staff to maintain application and network security.

• Provides training and technical assistance to IT and other staff on infrastructure technology and related issues.

Performs on-call or scheduled after hours and related work as required

WHAT WILL YOU BRING:

Minimum Required Qualifications

Education: (Associate Infrastructure Engineer/Infrastructure Engineer/Sr Infrastructure Engineer)

• Bachelor's degree from an accredited college or university.

OR

• High school diploma (or equivalent) and additional related full-time experience may substitute for the required education on an equivalent year for year basis.

Experience: (Associate Infrastructure Engineer)

• Proven ability to administer a Microsoft Windows server environment.

Experience: (Infrastructure Engineer)

• Two (2) years of full-time, recent network administration experience, including one (1) year administering a Microsoft Windows server environment.

Experience: (Sr Infrastructure Engineer)

• Five (5) years of full-time, recent network administration experience, including three (3) year administering a Microsoft Windows server environment.

Registration, Certification, or Licensure: ((Associate Infrastructure Engineer/Infrastructure Engineer/Sr Infrastructure Engineer)

• None.

Preferred Qualifications(Associate Infrastructure Engineer/Infrastructure Engineer/Sr Infrastructure Engineer)

• Experience in Microsoft, Cisco, or VMware infrastructure design and support.

• Experience in cloud infrastructure design and support, primarily Microsoft Azure or AWS.

• Experience with DevOps, Agile, ITIL methodologies and practices.

Knowledge, Skills and Abilities (Associate Infrastructure Engineer/Infrastructure Engineer/Sr Infrastructure Engineer)

Knowledge of:

• The practices, principles, and techniques of core infrastructure for support of the application stack using automation with monitoring and network operations.

• Technologies such as Microsoft Windows Active Directory and Server, PowerShell, Cisco Networking and Call Manager, VMware Virtualization, Office 365, Azure and AWS.

• Current hardware and software architectures, network protocols, and security best practices.

• Storage technologies including NetApp and Pure.

Skill in:

• Understanding standard core infrastructure technologies, tools, and protocols including: Certificate Services, DNS, DHCP, TCP/IP services.

• Analyzing routine problems and developing workable solutions.

• Communicating technical information to people of all levels of technical knowledge.

• Planning, organizing, and coordinating work to effectively meet frequent and/or multiple deadlines; handling multiple tasks simultaneously; and managing conflicting priorities and demands.

Ability to:

• Establish and maintain harmonious working relationships with co-workers, agency staff, and external contacts.

• Work effectively in a professional team environment.

Military Occupational Specialty (MOS) Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specia
 
 

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