Director Of Student Conduct

Job Description

  • Job Title Director Student Conduct


Long Classification Title: Student Conduct Officer

Campus Location

Department: PSU Student Conduct

Summary of Position

Reporting to the Managing Director for Student Affairs within the division of Academic Affairs, the Director of Student Conduct and Community Standards (Director) is responsible for coordinating all aspects of a procedurally-sound, education-focused student conduct process incorporating restorative practices and inclusive excellence. The Director will possess organization, leadership, policy and program development, conflict resolution skills, experience working with diverse students and staff, and the ability to address challenging situations with sensitivity and professionalism.

Responsibilities include processing referrals, investigating incidents, assigning student code of conduct charges, facilitating individual meetings with students, and overseeing hearings and appeals. The Director is responsible for comprehensive case management for individual and organizational violations of the student code of conduct; this includes determination of status jeopardizing outcomes including probation, suspension, or expulsion. In addition, the Director assists with various compliance functions related to CLERY, FERPA, and Title IX.

The Director will serve on Title IX and sexual misconduct hearing panels and may serve as Chair.

The Director will provide leadership, training, and oversight for the student conduct responsibilities of Residential Life professional staff.

The Director works closely with many campus stakeholders including students, staff, faculty, University Police, Residential Life, Academic Advisors, and the Counseling Center. The Director will foster effective, student-development centered partnerships with faculty and staff across the campus in order to support a safe, inclusive living and learning environment. The ability to develop and maintain positive working relationships within the local community is essential; the Director will interface and collaborate with off-campus housing representatives, law enforcement, and appropriate stakeholders as necessary.

Acceptable minimum level of education: Bachelor's

Acceptable minimum years of experience: 5-7 years

Posting Number: PS3551FY22

Other minimum qualifications

5-7 years or Master's degree and three years

Highly proficient and effective communication skills, both oral and written.
Advanced conflict resolution and de-escalation skill set.
Knowledge of due process rights of students.
Ability to manage competing and concurrent priorities.
Ability to anticipate implications of decisions and outcomes and appropriately plan response. Supervisory ability.

Additional Preferred Qualifications

Recent experience working in higher education that demonstrates an understanding of complex issues facing current college students. Advanced training and development in the area of college/university student conduct (such as ASCA Gehring Academy; SUNY Conduct Institute). Proficiency with MAXIENT or similar student conduct records management system. Demonstrated understanding of the impact of student behavior on residential community development. Experience developing and implementing restorative programs and community-based remedies.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Grade: 16

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Posting Date: 09/16/2022

Job Category: Salaried Staff (Exempt)

Appointment Type: Regular



DOT Safety Information
None applicable

Job Duties/Responsibilities
The Director will oversee the Student Conduct process, conducting formal and informal proceedings to promptly, thoroughly, and equitably address violations of the student code of conduct. The Director will serve on student Title IX and sexual misconduct hearing panels and may serve as Chair.
The Director will create and maintain thorough records of investigations, students conduct meetings, informal resolutions, and formal hearing proceedings using the university's student conduct records management system. The Director produces written documentation including investigative reports, hearing notices, outcome letters, appeal outcome letters, parent/family communication, and training and outreach materials.
Director works with students, families, and advisors/attorneys when addressing significant alleged violations of policy. The Director conducts investigations of alleged violations of the student code of conduct, other university policies, and incidents of interpersonal conflict between students.
The Director serves as the primary conduct officer for higher level cases and off-campus student behavior that is determined to fall within the institution's purview from notification through sanction completion and case closure. The Director serves as an appellate officer for cases heard by other hearing officers (Residential Conduct Coordinator, Community Directors, Area Coordinators).
The Director serves as a campus Official with Authority (OWA) for student intake of Title IX-related and sexual misconduct disclosures.
The Director leads campus efforts to assess, revise, and implement policy changes to the student code of conduct ensuring prompt, fair, equitable resolution processes which are procedurally-sound and education-focused. This includes development, implementation, and assessment of practices within the student conduct process; including timely and inclusive response, restorative engagement, and policies and procedures to address organizational misconduct of student clubs, organizations, and athletic teams.
The Director collaborates with various stakeholders including students, staff, faculty, Plymouth Police Department, Town Administrators, University Police, Residential Life, Athletics, Student Life, Recreation Programs, and Off-Campus Housing representatives. The Director serves on relevant campus committees, working groups, task forces, and behavioral intervention team in order to advance student engagement and retention.
The Director upholds community expectations with a holistic, supportive, student-centered practice and identifies complex factors and barriers to student success. The Director appropriately refers students with serious behavioral life safety concerns to resources across campus including counseling center, CARE process, parent/family support, and intervention services when necessary.
The Director manages professional relationships, logistics, and contracted services related to student conduct. The Director bills as necessary for student conduct related sanctions. The Director determines/applies student account conduct holds to ensure timely completion of sanctions and with consideration of status jeopardizing outcomes such as suspension or expulsion.
The Director provides functional supervision of Residential Life professional staff (Residential Conduct Coordinator, Community Directors, Area Coordinators) regarding residentially applicable student conduct proceedings to ensure timely, consistent, and appropriate response. The Director provides annual training and professional development opportunities for Community Directors, as well as student leaders including Community Advisors, Orientation Leaders, and Student Club and Organization Leaders related to student behavior.
The Director assists in the coordination of campus compliance with government regulations related to student conduct (Clery, the Biennial AOD/Drug Free Schools Act).

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