Deputy Director of Housing & Residential Programs

Job Description

  • Job Title Real Estate

Description

Job Description
  • About Swords to Plowshares 

    Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.

 

  • Job Title  Deputy Director of Housing & Residential Programs
    • Employment Type: Full Time, Exempt 

      Summary 

      The Deputy Director of Housing & Residential Programs is a member of the agency’s Senior Management Team, with primary responsibility for the management and oversight of Swords to Plowshares’ permanent housing and residential programs serving homeless and formerly homeless veterans and veteran families across all agency housing sites. The Deputy Director of Housing & Residential Programs also provides input into new housing developments, grant opportunities, and strategic planning processes. This position reports to the Chief Operating Officer & Housing Director and Executive Director.  

    • As a member of the Senior Management Team, provides input to the Executive Director, Chief Operating Officer, Chief Financial Officer and other senior management staff regarding agency operations and strategic planning, with an emphasis on the Housing & Residential Programs portfolio
    • Hiring and direct supervision of Director of Property Management, Program Manager for On-Call staffing, Program Manager for Residential Services, and Clinical Director of Housing & Residential Programs  
    • Staff development and training across the housing portfolio in concert with the Clinical Director and Director of Property Management 
    • On-Call after hours for onsite emergencies and staffing needs across all housing sites 
    • Provide clinical coverage as needed
    • Attend meetings as required by external funders
    • Maintaining strategic relationships with agency funders and referring agencies
    • Engaging with residents and responding to resident concerns as they arise
    • Representing the agency and the needs of veterans through participation with collaborative partners and multiple agencies at the local, state, and federal level
    • Providing oversight of residential programs budgets, including grants oversight, contract reporting, and documentation requirements 
    • Assists with proposal and grant writing for Residential Programs in collaboration with the internal Resource, Development and Communications team (RDC)
    • Assists with developing new residential and housing programming opportunities 
    • Furthering the Agency’s integrated services model through encouraging referrals and combined service-delivery strategies between Residential Programs and other internal departments
    • Responds to requests from the Board of Directors as directed by the Executive Director
    • Other duties as required by the Chief Operating Officer and Executive Director 
    • Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
    • Thorough understanding of the needs of homeless and formerly homeless people, with particular emphasis on readjustment issues, substance abuse, mental health, and residential treatment modalities, including both Housing First and Recovery housing/treatment models
    • Ability to work under tight deadlines and with minimal supervision 
    • Knowledge of affordable housing programs (i.e. HUD-VASH, HUD McKinney, Tax Credit, Sec. 8)
    • Knowledge of landlord tenant issues and conflict resolution
    • Knowledge of Fair Housing, ADA, and 504 compliance related issues
    • Ability to interact with government agencies, other service providers, and the community
    • Excellent administrative, organizational and written/verbal communication skills
    • Experience managing program personnel, grants, and budgets
    • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative
    • Advanced degree in behavioral science, or related fields, required 
    • Clinical Licensure in good standing as recognized by the State of California’s Board of Behavioral Health Sciences, required
    • Minimum of 5 years experience in program management of Permanent Supportive Housing and residential treatment programs
    • Minimum of 3 years experience managing program contracts and budgets with an understanding of the Housing and Urban Development (HUD) McKinney Continuum of Care funding process
    • Minimum of 3 years experience in direct staff supervision
    • Experience supervising multi-disciplinary treatment teams highly desirable
    • Minimum of 3 years experience of managing service delivery in residential settings: transitional and permanent housing serving single adults and families who have experienced homelessness and/or are currently experiencing homelessness
    • Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits: 

      Summary 

      The Deputy Director of Housing & Residential Programs is a member of the agency’s Senior Management Team, with primary responsibility for the management and oversight of Swords to Plowshares’ permanent housing and residential programs serving homeless and formerly homeless veterans and veteran families across all agency housing sites. The Deputy Director of Housing & Residential Programs also provides input into new housing developments, grant opportunities, and strategic planning processes. This position reports to the Chief Operating Officer & Housing Director and Executive Director.  

       

      Responsibilities 

    • As a member of the Senior Management Team, provides input to the Executive Director, Chief Operating Officer, Chief Financial Officer and other senior management staff regarding agency operations and strategic planning, with an emphasis on the Housing & Residential Programs portfolio
    • Hiring and direct supervision of Director of Property Management, Program Manager for On-Call staffing, Program Manager for Residential Services, and Clinical Director of Housing & Residential Programs  
    • Staff development and training across the housing portfolio in concert with the Clinical Director and Director of Property Management 
    • On-Call after hours for onsite emergencies and staffing needs across all housing sites 
    • Provide clinical coverage as needed
    • Attend meetings as required by external funders
    • Maintaining strategic relationships with agency funders and referring agencies
    • Engaging with residents and responding to resident concerns as they arise
    • Representing the agency and the needs of veterans through participation with collaborative partners and multiple agencies at the local, state, and federal level
    • Providing oversight of residential programs budgets, including grants oversight, contract reporting, and documentation requirements 
    • Assists with proposal and grant writing for Residential Programs in collaboration with the internal Resource, Development and Communications team (RDC)
    • Assists with developing new residential and housing programming opportunities 
    • Furthering the Agency’s integrated services model through encouraging referrals and combined service-delivery strategies between Residential Programs and other internal departments
    • Responds to requests from the Board of Directors as directed by the Executive Director
    • Other duties as required by the Chief Operating Officer and Executive Director 
    • Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
    •  

      Requirements 

    • Thorough understanding of the needs of homeless and formerly homeless people, with particular emphasis on readjustment issues, substance abuse, mental health, and residential treatment modalities, including both Housing First and Recovery housing/treatment models
    • Ability to work under tight deadlines and with minimal supervision 
    • Knowledge of affordable housing programs (i.e. HUD-VASH, HUD McKinney, Tax Credit, Sec. 8)
    • Knowledge of landlord tenant issues and conflict resolution
    • Knowledge of Fair Housing, ADA, and 504 compliance related issues
    • Ability to interact with government agencies, other service providers, and the community
    • Experience managing program personnel, grants, and budgets
    • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative
    • Education 

    • Advanced degree in behavioral science, or related fields, required 
    • Clinical Licensure in good standing as recognized by the State of California’s Board of Behavioral Health Sciences, required
    • Experience 

    • Minimum of 5 years experience in program management of Permanent Supportive Housing and residential treatment programs
    • Minimum of 3 years experience managing program contracts and budgets with an understanding of the Housing and Urban Development (HUD) McKinney Continuum of Care funding process
    • Minimum of 3 years experience in direct staff supervision
    • Experience supervising multi-disciplinary treatment teams highly desirable
    • Minimum of 3 years experience of managing service delivery in residential settings: transitional and permanent housing serving single adults and families who have experienced homelessness and/or are currently experiencing homelessness
    • Benefits 

      Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits: 

    •  Company Paid Medical and Dental for employees, there is a cost for Dependents. Agency paid Annual Medical Deductible paid via Navia Card 
    •  403(b) retirement plan immediate, with employer contribution after one year 
    • 17 vacation days in the first year, and progressive afterward 
    • 13 holidays each year
    • Supportive environment
    • Annual Training allowance
    • Paid lunch Period
    • How to Apply 

    • (No calls please) 
      Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

      Email the cover letter along with your resume to jobs@stp-sf.org. 
      Please include the exact title for this position in the subject line of your email: Deputy Director of Housing & Residential Programs.  

      Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff.  
      Please join us! 

    • Excellent administrative, organizational and written/verbal communication skills
Company DescriptionAbout Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.org.

Job Title *

Mental Health Specialist

Location (job Location) *

Edwin M. Lee Apartments (Mission Bay)

Employment Type

Exempt

Schedule (work Hours)

M-F 8 a.m. – 4 p.m. or 9 a.m.- 5 p.m.

Summary (description)*

The Mental Health Specialist is responsible for implementing direct services for retention of housing, including the provision of substance abuse and mental health services as needed. The Mental Health Specialist maintains an assigned caseload of veterans; provides individual and group counseling, case management, assessment, advocacy, outreach, and crisis intervention.

Responsibilities
Coordinate with Property Management to ensure supportive efforts in furthering housing stability for all supportive housing veteran residents
Assure proper collection and maintenance of data for reporting purposes to agency management and funders
Ensure legal and contractual compliance for all grants specific to this housing site, including timely and accurate reporting as required by funders.
Act as a liaison with community partners and the local Mission Bay community in general
Collaborate and coordinate with the VA and Community Service Providers regarding mental and physical health of residents: develop linkages to services and community resources to assist residents in meeting goals.
Maintain accurate and up-to-date clinical charts and documentation at all times within the agencies database and the local Homeless Management Information System (HMIS)
Case Conference facilitation as needed
Provide individual and group counseling for veteran residents
Work collaboratively with the Peer Specialist to provide group and individual engagement with tenants
Provide crisis intervention/de-escalation and conflict resolution
Engage residents to promote personal growth and create “Life Plans” in order to monitor progress toward personal goals
Provide day-to-day support for all veteran tenants
Work closely with the Activities Coordinator and other staff as it relates to community activities planning and community engagement
Attend all required training to ensure individual and professional growth
Participate in weekly supervision with Clinical Director for Residential Programs.
Other duties may be assigned

Requirements
Education

Master’s degree in Social Work, Psychology, Counseling, or other related Human Services field. Clinical License preferred.

Experience
Minimum of four (2) years of experience providing mental health, substance abuse counseling and/or case management services to homeless, formerly homeless, or disabled individuals, with at least three (1) year in human service agencies.
Experience conducting individual and group counseling sessions
Experience in crisis intervention and client assessment including suicidal and homicidal ideation, and relapse prevention.

Qualifications
A thorough understanding of the problems of veterans with an emphasis on the readjustment problems of veterans, such as: Post Traumatic Stress Disorder, chronic homelessness, substance abuse and other mental health issues
Familiarity with DSM-V
Understanding of confidentiality requirements
Familiarity with community resources in social and human services: substance abuse, medical and mental health resources, and resources serving persons experiencing homeless
Skills
Excellent time management
Ability to outreach and engage clients
Writing skills: the ability to maintain current, appropriate case documentation and professional correspondence
Computer skills: the ability to input progress notes and data; basic typing skills and ability to use Microsoft Office Suite
Good verbal communication skills
Crisis intervention, de-escalation, and conflict resolution skills
Ability to perform duties in a respectful, professional manner with all parties: residents, staff, and community partners.
Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Company Paid Medical and Dental for employees, there is a cost for Dependents. Agency paid Annual Medical Deductible paid via Navia Card
• 403(b) retirement plan immediate, with employer contribution after one year
• 17 vacation days in the first year, and progressive afterward
• 13 holidays each year
• Supportive environment
• Annual Training allowance
• Paid lunch Period

How to Apply

(No calls please)

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to jobs@stp-sf.org.

Please include the exact title for this position in the subject line of your email:

Mental Health Specialist

Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff. Please join us!
   
Apply

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