Business Operations Analyst

Job Description

  • Job Title Analyst


The Global Business Operations team facilitates excellence and quality across our organization through their commitment to operational excellence, a consistent customer experience, and process improvement.Locally, the Business Operations Analyst collaborates with local leadership, products and services to support the deployment and improvement of district business operations.Responsibilities:Identify and prioritize areas of improvement within business operations through communication with operational staff and via process analysis methods [observation, process mapping, timing studies]Regularly analyze KPI’s for the branch (Perfect Milestones & Product Scorecard) to identify opportunities to improve quality, service, and trade complianceResponsible for providing District and Customers with exceptional data analytics support for planning, root cause analysis, and process improvement activitiesSupport the deployment and improvement of Global Business Operations strategy and effortsCollaborate with other district, regional, and global resources to build consistency in all processesIntroduce new processes to our operations in our pursuit of relentless efficiencyQualificationsThe ideal candidate has:Ability to design creative solutions to meet business needsAdvanced analytical skillsBasic knowledge of data visualizationStrong written and verbal communications skillsTask oriented with timeliness and accountability for resultsEffective interpersonal skills with the ability to relate at all levelsSelf-motivated with ability to work in a fast-paced and constantly changing environmentStrong skills in Microsoft Excel (i.e. v-lookup, pivot tables) Additional InformationExpeditors offers excellent benefitsPaid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development ProgramAll your information will be kept confidential according to EEO guidelines.

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