Job Title Customer Service Specialist
Category Customer Service Representatives
Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Woodland, CA branch has an opening on our Customer Service team, and we are searching for a customer focused office professional that enjoys being a key part of a small but dynamic team.
In this role, you are the liaison to our customers and responsible for delivering a world-class experience. While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales.
Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other.
You’ll be responsible for (but not limited to):
Partnering with our customers and coordinating all requests for information, promotional material, or products. Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications. Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing. Being a partner to our sales team in the field.
The most qualified candidates will have:
One-year experience in a customer-centric role within an office setting Phenomenal administrative skills while multi-tasking and delivering a world-class customer service experience Professional communication skills and problem-solving abilities Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and other applications Experience working in the construction or manufacturing industry, ideally with metal roofing and/or siding High school diploma or GED
What we can offer you:
Challenging work environment with a stable privately owned company Career growth opportunities Competitive base pay with quarterly incentive potential Comprehensive benefits package including: Medical, Dental, and Vision coverage (eligible after 30 days) Paid time off (eligible immediately) 401K (eligible immediately) with company match (eligible after 1 year of service) Paid holidays (eligible immediately) Wellness Program And more!!!
We appreciate you reviewing our opportunity and look forward to receiving your resume!
Metal Sales Manufacturing Corporation is an Equal Opportunity Employer (EOE). M | F | D | V
Metal Sales Manufacturing Corporation is the premier nationwide provider of metal panels for the commercial, agricultural and residential construction industries. Metal Sales inspires construction professionals and building owners with design solutions that offer a longer life cycle, lower maintenance and higher resale value than traditional building materials. With the industry's largest and most knowledgeable sales and technical support team, Metal Sales has the expertise to address today's challenges in high-performance, sustainable and Net-Zero building. Metal Sales has outreach around the world, delivering outstanding roof, wall and fascia metal panels from its 21 facilities throughout the U.S.
Metal Sales’ commitment to environmental sustainability focuses on three primary areas: (1) manufacturing products that enhance and improve the environmental footprint for the structures on which they are used, and educating key audiences about the environmental benefits of these products; (2) operating all aspects of our business such that we constantly monitor our environmental footprint, and educate our associates about the importance of the actions we take to reduce it; (3) and partner with organizations that are equally committed to build sustainable social responsibility.